Quality Management System
TELLERIA, a company specializing in industrial marking and signage, committed to providing the best service to its clients, has defined and implemented a Quality Management System.
This system aims to satisfy the needs and expectations of its stakeholders by continuously improving its effectiveness and complying with customer requirements, as well as legal and regulatory requirements associated with the product, other specific commitments relevant to the context, and those established by the UNE-EN ISO 9001 standard.
This entails:
- Promoting the use of a process approach and risk-based thinking.
- Effectively gathering and communicating customer specifications. Executing work based on defined standard processes.
- Ensuring the correct execution of work at each stage, with systematic procedures and the necessary control tools in place at all times.
- Failures and errors will be used to identify and eliminate their causes, thus preventing their recurrence.
- To this end, documentation of drawings, instructions, and processes will be updated diligently and collaboratively.
- Establish quality objectives and define the actions necessary to ensure their achievement, allocating the required resources.
- Compliance with the quality policy is one of the means to achieve the company’s objectives, supporting the Strategy to consolidate the future and improve efficiency.
The success of this ongoing challenge requires the commitment of each and every one of us.
Telleria’s management is committed to promoting all actions and providing all the necessary resources to fulfill the established Quality Policy and Objectives, as well as adapting them to the evolution of the company and the market.
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Iñigo Igartua